Refund & Cancellation Policy

Last updated: October 16, 2026

This policy explains how cancellations and refunds work for Braidey subscriptions.

Cancellation

You can cancel your subscription at any time from your account billing settings. When you cancel, your plan remains active until the end of the current billing period, after which it will not renew and you will not be charged again. You will not lose access before the period you have already paid for ends.

Refunds

• If you are a new subscriber and are not satisfied, you may request a refund within 7 days of your first payment.
• Refunds are not provided for partial billing periods after this window, or for renewals already charged.
• Approved refunds are processed back to your original payment method via Razorpay, typically within 5–7 business days.

How to request

To cancel or request a refund, email support@braidey.com from the email address on your account, with your account details. We will respond within 2 business days.

Exceptions

We reserve the right to decline refunds in cases of abuse, violation of our Terms, or where the Service has been substantially used.

Contact

Braidey, Hyderabad, Telangana, India · support@braidey.com